Pharmaceutical and Biotech Professionals

Photo courtesy of National Science Foundation

The pharmaceutical and biotech industries seem to be in a continual state of flux. In recent years, executives in this field have come to us for continuing education to stay ahead of the marketplace and maximize their skills to acquire or keep a job.

Pharmaceutical and biotech industry executives often ask for individualized training in

  • Interviewing and presentation skills
  • Proposal, email, and resume writing
  • Facilitation skills for leading a discussion or meeting

Managers and training departments in this industry often request seminars on these topics:

  • Interpersonal communication and persuasion skills
  • Presenting to the CFO, investor, or VP
  • Writing effective and compliant emails


Communicating for Excellence: 2-4 hours
In this workshop, you will not only learn the traits of exceptional communicators, but also how to assess your own communication style, how to assess the communication style of others, and how to adapt communication for maximum benefit. You will learn probing and listening skills, interpersonal communication and persuasion skills, and observation and assessment skills. Ultimately, you should leave this workshop with a specific, individualized plan to improve communication skills for better customer interactions. This interactive workshop features role plays, self-assessment exercises, and an open-learning environment.

Communicating for Excellence: Essential Skills for National Account Managers: 2-4 hours
This course is designed for account managers who want to improve relationships through better communication. You will learn specific tips to improve listening, writing, and presentation skills such as how to communicate for mutual understanding, better customer service, and improved colleague relations. You will also learn how to persuade others, how to prepare for an impromptu presentation, and how to write with conciseness and clarity. After conducting a needs assessment, your trainer will design a custom role play exercise that meets the needs of your group.

Mastering the Art of Negotiation: 2-4 hours
Negotiation skills are not the same thing as sales skills. The key to negotiation success is understanding not only how to communicate with others, but also what is important to the opposing side. In this workshop, you’ll learn specific skills to become a more persuasive communicator; techniques for communicating emotionally-driven, complex, or conflicting information; and tips on how to interpret the opposing party’s viewpoint. This course features a fun role play exercise where you will learn crucial listening and presentation skills.

Writing for Excellence: Business Planning, Evaluating, and Reporting: 2-4 hours
Take your writing skills to the next level by learning to successfully create and write business projection and evaluation documents. You will learn how to identify objectives, justify tactics, and highlight outcomes as well as how to build credibility and support for your ideas through persuasive words, repetition, transition, and parallel construction. You will also learn to edit and refine your own work by identifying the most common problems in grammar, punctuation, and word choice.

Writing for Business: 2-4 hours
This down and dirty business writing course will teach you all the things you need to know to write effective business documents for the pharmaceutical and biotech industry. You’ll learn common grammar, punctuation, and writing errors, so that your documents are sharp and professional. You’ll also learn formatting and writing techniques for emails, letters, proposals, business plans, and reports. At the end of this seminar, you’ll be able to build credibility and support for your ideas by writing clearly and persuasively. We encourage you to bring any important writing projects with you, so the trainer can help you learn to polish and edit your own work.

Speaking for Excellence: 2-4 hours
Time is a valuable commodity in health care, and excellent presentation skills are paramount to success. This course is designed to help you learn essential skills for presenting in any setting, whether you have five minutes or five hours. It includes information on how to organize and deliver complex content and prepare presentations for specific purposes and audiences. You will also learn how to manage anxiety and prepare for audience questions. It features a slide presentation demonstrating how to design and edit slides to increase legibility and readability.

Leading a Roundtable Discussion 1-2 hours
Roundtable discussions, coffee klatches, and other small-group networking events should be informal and fun. The key to this kind of presenting is learning how to prepare content and facilitate meaningful conversation with strangers. In this interactive workshop, we’ll discuss audiences, settings, and objectives. You will learn how to select and refine your content, deal with servers and other distractions, and use delivery techniques to lead a discussion. This workshop features a role play exercise where participants practice exchanging ideas with different kinds of communicators.

Don’t see what you need? Please contact us to discuss how we can develop a custom course for you or your group.